Delivery Information

Yes, we ship orders overseas!

International Shipping
Most orders are shipped via Fedex with delivery confirmation. ekriti automatically computes and displays shipping charges at the time you checkout an order. These charges are calculated based on the rates provided  by our shipping partners. We can often fit large orders in a single box, saving you on shipping!

Domestic Shipping
We have tie-ups with most big shipping partners, thus ensuring a fast and reliable shipping clubbed with minimum costs. Special care is taken to make sure that your order reaches you quick and in the best of shape.

Packaging
Items are individually bubble-wrapped to make sure that they do not get damaged in transit.

What if shipped item is damaged?
Inspite of all the care taken during the shipping process, if a shipped item is damaged, the first thing you need to do is to inform the local courier agency office who delivered the shipment. Also, please notify ekriti at support@ekriti.com as soon as possible so that corrective measures can be taken and a replacement product is shipped to you if applicable. Please see that you need to notify ekriti within 48 hours from the time of delivery.

Tracking an Order
Once an order is processed and shipped, it can be tracked using a consignment/tracking number. The consignment/tracking number is sent to the buyer after the order is shipped via email. The same can be found in the order details of the corresponding order in 'My Account' page's order history section.

Once you have the tracking number:
1.    Go to website- http://www.<courier-company-name>.com
2.    Type in the tracking number in the tracking section on the left panel. If your order status shows transit, then please click on additional details to see additional details as to where your order has reached.

Estimated Delivery Time
Estimated delivery time will be displayed next to the product that you add to your cart along with shipping charges.

ekriti.com is a global online store for all products Made in India. India has been blessed with some of the world’s finest artisans who sweat out day in and day out to create wonderfully crafted products. We specialize in handmade products through our robust networks which connects artisans all around the country. ekriti ships around the globe and works really hard with vendors to keep the shipping rates low. ekriti offer its customers various secured payment methods. ekriti tries to keep the MOQs very low for its customers. ekriti also gets involved in designing customized and personalized products for its customers. To gauge the quality of our products, please contact us for Free Samples.

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